Randstad Customer Service in Farmington, Connecticut

Customer Service

job details:

  • location:Farmington, CT

  • salary:$40,000 - $410,000 per year

  • date posted:Thursday, May 17, 2018

  • experience:Experienced

  • job type:Permanent

  • industry:Manufacturing

  • reference:S_644957

  • questions:roxanne.jackson@randstadusa.com860-677-5757

job description

A manufacturing company located in Farmington is seeking a Sales Regional Sales Administrator. This is an excellent opportunity for someone who is seeking a steady position with opportunity to grow! If you are interested and qualify, please apply on-line or email me your resume to roxanne.jackson@randstadusa.com. The sales Coordinator is responsible for helping out the sales team with administrative and customer service duties! The salary is $40,000-41,000 based on experience. This is a direct hire with an excellent benefit package! This is not a sales position, this position is supporting the sales team doing administrative duties.

We offer excellent benefits, 401k, PTO


We are looking to interview next week!

  • Enter, maintain, and review sales orders as received from OEM customers and authorized distributors. Verify price and delivery and maintain files for orders.

  • Communicate with customers on new and existing orders and any special requests. Answer inquiries on deliveries, lead times, pricing (at assigned level), and order status.

  • Review Open Order Report on a weekly basis. Monitor open order status to make sure customers are ordering within lead times and we are shipping as promised.

  • Process sample requests for customers.

  • Coordinate projects involving engineering and value added opportunities.

  • Responsible for following prototypes.

  • Work with RMA Coordinator for efficient processing of returns and replacement orders.

  • Resolve billing and shipping errors.

  • Be the key contact for the outside sales force and keep them informed of all activity. Keep track of projects.

  • Help the outside sales force sell our product line and advise them of new opportunities.

  • Keep the Customer Service Manager informed of any areas of concern.

  • Review forecasts for customers that provide them, and pass information onto the appropriate departments.

  • Work with Purchasing and factories to maintain stock and expedite incoming shipments as needed.

Working hours: 8 AM - 5 PM


--Bachelors or equivalent work experience

--Minimum of two years required

--Follow the Employee Handbook policies and procedures and uphold organizational values.--

--Contribute to building a positive work environment.-

--Report for work consistently and on time.



Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.