Sodexo Operations LLC Patient Services Manager 1 in FARMINGTON, Connecticut

Unit Description

Patient Services Manager opportunity located in Farmington, CT!

Sodexo is seeking a self-directed manager with a focus to drive patient satisfaction via rounding, customer service training, auditing and constant enhancement of our Sodexo AYR (At Your Request room service) program. #LI

Reporting to the Clinical Nutrition Manager, the ideal candidate will:

  • Create and revise specialty menus to accommodate patients’ dietetic needs.

  • Work closely with the Clinical Nutrition team on quality improvement initiatives.

  • Act as the liaison between the dietitians, nurse managers and other ancillary staff.

  • Work with the other Food Managers with the goal of enhancing the patient experience.

  • Regularly analyze patient satisfaction data and implement additional measurements and action plans in these areas to achieve optimal unit performance.

  • Demonstrate excellent communication and customer service skills.

If you are an experienced and enthusiastic nutrition professional, this could be an opportunity to grow your career with Sodexo.

Sound like the opportunity you've been waiting for. Apply today! We look forward to hearing from you. #ANFP #LI #RDMGT

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Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.

Key Duties

  • Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

  • Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

  • Establishes operating standards, implements quality improvements and communicates them to employees.

  • Performs audits and prepares reports

Qualifications & Requirements

Basic Education Requirement - Associate's Degree

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 70704

Category Food Service

Relocation Type No

Employment Status Full-Time